Terms of service

1. Overview

Welcome to Glamory-Melbourne (“we”, “our”, or “us”). By accessing or using our website (www.glamory-melbourne.com), you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Please read these terms carefully before using our website. If you do not agree with all of the terms, you may not access the website or use any of our services.

2. Company & Legal Information

Trading Name: Glamory-Melbourne
Company Registration Number (UK): 16023783
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website: www.glamory-melbourne.com
Email: support@glamory-melbourne.com
Phone: +44 7520 624977

Please note: This is our registered business address and not a return or visitor location.

3. Online store terms

You must be at least 18 years old to use this website or have parental consent.
You agree not to use our products or website for any unlawful or unauthorized purpose.
Violation of these terms may result in termination of your access to our services.

4. Product information and availability

We aim to provide accurate product descriptions and images. However, we cannot guarantee that the color displayed on your device will precisely match the physical product.
All products, descriptions, and pricing are subject to change without notice. We may discontinue products at any time.

5. Order acceptance and cancellation

We reserve the right to refuse or cancel any order at our sole discretion, including due to errors, stock availability, or suspected fraud.
If you need to cancel your order, please contact us within 24 hours at support@glamory-melbourne.com. After this period, cancellations are not guaranteed.

6. Payment and billing

All prices are listed in AUD (Australian Dollars) and include applicable taxes unless otherwise stated.
You agree to provide current, complete, and accurate billing and contact information.
We may limit or cancel orders that appear to be placed by resellers or distributors.

7. Shipping and returns

Please refer to our Shipping policy and Refund policy for details on processing times, delivery estimates, and returns.

8. Intellectual property

All content on this website, including images, logos, graphics, and text, is the property of Glamory-Melbourne and is protected by copyright and trademark laws.
You may not reproduce, copy, sell, or exploit any portion of the site without written permission from us.

9. Limitation of liability

To the fullest extent permitted by law, Glamory-Melbourne is not liable for any damages arising from the use of our website or products.
Our liability, if any, shall be limited to the value of the goods purchased.

10. Third-party services

Certain content or services on our website may include links to third-party websites or tools. We are not responsible for evaluating or guaranteeing their content, accuracy, or privacy practices.

11. User comments and feedback

If you submit comments, suggestions, or other content, you agree that we may use them without restriction or compensation. We are under no obligation to maintain comments in confidence or to respond to them.

12. Governing law

These terms are governed by the laws of the United Kingdom, with applicable consumer rights protections in Australia.

13. Changes to Terms of service

We may update or change these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

14. Contact information

Our customer service team is here to help. If you have any questions, please contact us at:

Email: support@glamory-melbourne.com
Phone: +44 7520 624977
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom